If your system's problem cannot be resolved with a replacement part,
the AUS technician may ask you to return the entire system to AUS.
When we receive your returned system, we will, at our option, either
repair or replace any part or the entire system to restore the AUS
to its proper working condition.
Click
here to read our RMA Policy
Instructions
to upgrade from Vista Premium to Win7
Instruction to upgrade from Vista Home Premium
Edition to Windows 7.
Locate the Vista Home Premium Edition installation media package
provided with your A Unity System (AUS) computer.
Locate the Microsoft Offer Form in the Vista Home Premium Edition
installation media package provided with your AUS computer.
Read the instructions on the offer Form in case the instructions
have changed from these instructions.
Navigate to the Order Your Upgrade paged within the website given
in the instructions. (Currently www.windows7upgradeoption.com)
Enter the Microsoft Offer Form Code from the offer Form and click
the Submit button. For the Microsoft Offer Form Code entered, the
website will display the Vista Home Premium Edition and platform
(32-bit or 64-bit) for the AUS computer that shipped with that Offer
Form.
To ensure you receive the proper product, please verify that your
computer is AUS computer and begin the upgrading process.
If the displayed edition and platform is correct, click the This
edition is correct button. Proceed to the next step.
From the Select Language drop-down list, choose the language of
the Vista Home Premium Edition product to be upgraded.
If the correct language is displayed on the list, select it and
then click the Order the Selected Upgrade button. Proceed to the
next step.
If you have no additional Microsoft Offer Forms to add to this order,
click the Proceed to Shipping Details button. If you have Microsoft
Offer Forms for additional eligible computers, click the Enter Another
Offer Form Code button and repeat steps 3-5 above.
Note that up to five Microsoft Offer Form Codes may be submitted
for one shipping address and/or e-mail address per each visit to
the website. No more than 25 Microsoft Offer Form Codes in total
may be submitted for each shipping address and/or e-mail address.
On the Shipping Details page, use the Country drop-down list to
select the shipment destination country.
Note that the shipping information fields will vary depending on
the selected country.
Enter all required shipping information indicated with (*) and any
optional fields as desired. When finished, click the Proceed to
Order Review button.
On the Order Review page, verify the correctness of all information
and then click the Submit Order button. You will have the option
to click the Back to Shipping Details button to edit any previously
provided information.
The Order Confirmation page will display your Order ID.
Print this page for your records as you will need the Order ID to
check your order status on this website. An Order
Confirmation e-mail will be sent to the e-mail account entered in
the Shipping Details. It will include the Order ID, estimated shipment
date, and other order information.
Prior to order processing, you can change your shipping address
by navigating to the Track/Edit Your Order tab on this website.
Instructions: If you did not receive your free upgrade from Vista
Home Premium Edition to Windows 7.
Not all computers are eligible for the Windows 7 Upgrade Option
Program. If you believe your computer is eligible and a Microsoft
Offer Form should have been provided, please do the following:
Contact AUS at support@aunitysystem.com and provide: Name, e-mail
address and telephone number.
AUS will contact you via e-mail or telephone on your validation
eligibility.
After eligibility is validated, you will be provided the contact
for the Program Team and request fulfillment.
Once the upgrade installation media is received,
follow these instructions to upgrade:
1. Insert your Windows 7 DVD in the optical (CD/DVD) drive. Click
Install Now option once you see the screen. If you have disabled
autorun, open the root of the DVD drive (Windows 7 DVD) and run
setup.exe file.
2. Once you run the setup, you will see two options:
* Check compatibility online
* Install Now
Click the Install Now button.
3. In the next screen, you will see two options:
* Go online to get the latest update for installation
* Do not get the latest updates for installation
If you have the latest version of Windows 7, then you need not to
check for updates. You can select Do not check for updates if you
wish to check for updates post upgrade process.
4. Accept the license agreement (I accept the license
agreement) and click Next to continue the procedure.
5. In the next screen again you will see two
options:
* Upgrade
* Custom
Here you need to select Upgrade
option to upgrade from Vista Home Premium Edition to Windows 7.
Click Next.
6. Windows will check for the compatibility and will generate
the report. If Windows finds any compatibility problems,
it will display the problem and will save the report to the desktop.
If no incompatibilities are found, Windows 7 Setup will proceed
without further interaction
